What is the #DeluxeSMB tweet chat? It is an interactive discussion on Twitter focused on helping small business owners attract more customers online and maximize their holiday profits. 
There are many parts to a successful shopping experience. Having the products in-stock and offering them at low prices is only one component. Customer service is another vital part of the process. This guide, the fifth in a five-part series, will discuss how businesses can use social media to supplement their customer service.
The holiday season tends to be a big period for sales, with some retailers generating half their yearly revenue from this two-month time frame.
If there is one specific problem that most small businesses run into during the holiday season, it’s competing with bigger brands that may have more brand recognition. In this guide, the third entry in a five-part series, the strategies that can be used to level the playing field between small and big companies will be explored.
November and December tend to be busy months for most businesses, and having the staff available to serve customers is crucial to ensuring a satisfactory shopping experience. This is the second part of a five part series, detailing how your organization can better prepare for the upcoming holiday shopping season.
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