2013
Customers and Family the Focus of Home Maid Services
For Home Maid Services, Inc. in Gaithersburg, Md., commitment to customer service and satisfaction are paramount. The evidence? The solid, family small business has served area residences more than 250,000 times, and they maintain a repeat customer base including many who have used Home Maid Services all 27-years the company has been in business. The result? Home Maid Services’ rates an A+ with the Metro Washington D.C. and Eastern Pennsylvania Better Business Bureau. In 1986, Cathy Iosue started cleaning homes on her own. When the business expanded to 40 homes a week, Cathy’s husband Joe took a leave of absence from his job as a copy machine technician to help out. Joe never went back to his job. He took over the businesses operations, which allowed Cathy to work from home as the company bookkeeper and raise their six children. The ability to focus on family with a full-time presence at home is what Joe and Cathy have loved most about running their own business. Maintaining their robust business, which today services 250 homes a week, keeps Cathy and Joe busy searching for ways to streamline operations yet provide unwavering customer satisfaction. And they, like most small business owners, are … 
